We at T-Weaves & Crafts strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.
- Returns: You may return unused and undamaged items within 7 days of purchase for a full refund. To initiate a return, please contact us at tweavesandcrafts@gmail.com with your order details and reason for the return.
- Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
- Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at tweavesandcrafts@gmail.com with a description and photo of the issue. We will arrange for a replacement or issue a refund accordingly.
- Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item, send us an email at tweavesandcrafts@gmail.com.
For any further inquiries regarding our return and refund policy, please feel free to reach out to us at tweavesandcrafts@gmail.com. We are dedicated to ensuring a seamless and satisfactory shopping experience at T-Weaves & Crafts.
